New app to replace Mobile Guardian to roll out in Jan 2024

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The decision to terminate Mobile Guardian was made after a thorough review of the usage data and concerns raised by parents and educators. The review revealed that the app was not effectively used to achieve its intended purpose of monitoring student device usage. The review also highlighted the concerns about data privacy and security, particularly regarding the app’s ability to collect and store sensitive information.

* MOE announced that Mobile Guardian services will be discontinued in August 2024. * The Ministry of Education (MOE) stated that the decision was made after careful consideration and consultation with stakeholders. * The decision was driven by the need to focus on other initiatives and resources.

Mr Chan explained that the Aug 4 incident was caused by a sophisticated cyber-attack, while the glitch on August 1st was a simple configuration error. Mr Chan also clarified that the two incidents are distinct and unrelated. **Key points:**

* **August 1st glitch:** A configuration error by Mobile Guardian led to a temporary disruption of internet access for some students.

Chan further elaborated on the school’s efforts to support students’ mental health during this period. He highlighted the importance of open communication and the creation of a safe space for students to express their concerns. He emphasized that teachers should be trained to identify and address mental health issues in students.

**Key points:**
* Mobile Guardian’s security measures were implemented after the hack in April 2024. * The hacker was likely an insider who exploited poor password management practices. * The company’s management portal was targeted.

“These incidents, which involved the use of the system for malicious purposes, were not reported to the authorities,” he added. This statement raises several questions. Why were these incidents not reported? What were the vulnerabilities exploited in these incidents? What were the consequences of these incidents? The lack of transparency in reporting these incidents is concerning. It raises questions about the system’s security and the potential for future misuse.

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