The app leverages a network of vetted and experienced technicians, ensuring high-quality service and customer satisfaction. The platform offers a wide range of services, including but not limited to, computer repair, smartphone repair, TV repair, and network installation. The app’s user-friendly interface makes it easy for users to request repairs, track their technician’s progress, and communicate with them directly.

The company’s use of independent contractors has raised questions about worker misclassification and potential violations of labor laws. Many argue that HAILaGEEK should be classified as an employer, offering benefits and protections to its technicians, rather than independent contractors. This argument stems from concerns about worker autonomy, control over working conditions, and potential exploitation. Furthermore, the gig economy has also been criticized for its impact on local communities and the environment.