Payment fraud on the rise for 85 of Belgian online retailers

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75% of small retailers (less than ten million euros in turnover) also report an increase in the online threat. 75% of retailers report that they have not implemented any security measures to protect against e-commerce fraud and illegal transactions.

E-commerce Fraud and Illegal Transactions: A Growing Concern for Belgian Retailers

The Rise of E-commerce Fraud

E-commerce fraud and illegal transactions are on the rise in Belgium, with a significant number of retailers reporting an increase in online threats. According to a recent survey, 85% of Belgian retailers say that attempted e-commerce fraud and illegal transactions are increasing. This trend is particularly concerning for retailers, as it can lead to financial losses and damage to their reputation.

The Impact on Retailers

The impact of e-commerce fraud and illegal transactions on retailers is multifaceted. Some of the key effects include:

  • Financial losses: E-commerce fraud and illegal transactions can result in significant financial losses for retailers. This can be due to the loss of sales, the cost of processing fraudulent transactions, and the potential for reputational damage. Damage to reputation: E-commerce fraud and illegal transactions can also damage a retailer’s reputation. This can lead to a loss of customer trust and confidence, making it more difficult for the retailer to attract new customers.

    The Netherlands and Belgium are also among the top three countries in the e-commerce market.

    The Rise of Online Shopping in the Netherlands and Belgium

    The Netherlands and Belgium have experienced significant growth in e-commerce in recent years. According to a survey by the Dutch Retail Federation, the number of online shoppers in the Netherlands has increased by 15% in the past year alone. Similarly, in Belgium, the number of online shoppers has grown by 12% in the same period. Key statistics:

    • 88% of Dutch retailers report an increase in online fraud attempts
    • 9 out of 10 Irish retailers report an increase in online fraud attempts
    • The Netherlands and Belgium are among the top three countries in the e-commerce market
    • The Challenges of Online Shopping in the Netherlands and Belgium

      Despite the growth in e-commerce, the Netherlands and Belgium are facing significant challenges in terms of online shopping. The main challenge is the increasing number of online fraud attempts and cyber threats.

      Understanding the Risks of Digital Transactions

      Digital transactions have become an integral part of our daily lives, with online shopping, mobile payments, and digital banking services being increasingly popular. However, with the rise of digital transactions, the risk of fraud and cyber attacks has also increased. According to a recent survey, 78% of respondents emphasized the importance of strong measures against fraud and risks in digital transactions.

      Key Risks Associated with Digital Transactions

    • Data Breaches: The risk of data breaches is a significant concern in digital transactions. Hackers can gain access to sensitive information, such as credit card numbers, personal details, and login credentials, which can be used for identity theft and financial loss. Phishing Scams: Phishing scams are a common type of cyber attack that involves sending fake emails or messages that appear to be from a legitimate source, but are actually designed to trick users into revealing sensitive information. Malware and Ransomware: Malware and ransomware attacks can compromise digital transactions by infecting devices with malicious software that can steal or lock data.

      The Importance of Chargeback Prevention

      Chargebacks can have a significant impact on a retailer’s bottom line, resulting in lost revenue and increased costs. To mitigate these effects, it’s essential to implement a chargeback prevention strategy.

      Understanding Chargebacks

    • A chargeback is a request by a customer to reverse a transaction.

      Understanding the Challenges of Fraud Detection

      Fraud detection is a complex task that requires sophisticated technology and expertise. Companies must balance the need to prevent financial losses with the risk of incorrectly identifying legitimate customers. The consequences of false positives can be severe, including damage to a company’s reputation and loss of customer trust. The rise of e-commerce and digital payments has created new opportunities for fraudsters to exploit. Advanced technologies such as artificial intelligence and machine learning are being used to detect and prevent fraud.

      Contactless payments are becoming increasingly popular, with many countries adopting this convenient and secure payment method.

      The Rise of Contactless Payments

      In recent years, contactless payments have experienced a significant surge in popularity, with many countries adopting this convenient and secure payment method. According to PayPal’s 2024 Payments Infrastructure Report, contactless payments accounted for 44% of all payments made in 2023, up from 24% in 2020.

      Key Statistics

    • 71% of consumers in the surveyed countries prefer contactless payments over traditional payment methods. The average transaction value for contactless payments is €50 in the surveyed countries. 63% of merchants in the surveyed countries report an increase in sales since adopting contactless payments. ### Benefits of Contactless Payments*
    • Benefits of Contactless Payments

      Contactless payments offer several benefits, including:

    • Convenience: Contactless payments allow consumers to make payments quickly and easily, without the need to physically handle cash or cards.
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