Tackling Trade With Tech : Q & A With DBS Bank Aaron Chiew Let me know if you’d like me to try generating more titles.

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They need to adapt to changing economic conditions, navigate geopolitical tensions, and manage supply chain disruptions. These challenges are forcing them to rethink their business models and strategies. Digital solutions are playing a crucial role in helping them navigate these complexities. **Digital solutions are helping corporates manage global shifts by:**

* **Improving operational efficiency:** Digital solutions can automate tasks, streamline processes, and reduce manual errors, leading to significant cost savings and increased productivity. * **Enhancing customer experience:** By providing personalized and convenient services, digital solutions can improve customer satisfaction and loyalty. * **Facilitating data-driven decision making:** Digital tools can collect, analyze, and interpret vast amounts of data, providing insights that can inform strategic decisions.

* **Effortless Transactions:** The service aims to simplify and streamline financial transactions for clients, making them more convenient and accessible. * **Global Reach:** The service provides access to a vast network of financial institutions and payment service providers, enabling seamless cross-border payments. * **API Integration:** The service integrates with DBS GlobeSend, a global payout network, allowing for efficient routing of payments. * **Multi-Currency Support:** The service supports over 132 currencies across 190 markets, catering to diverse global needs. * **24/7 Availability:** The service offers on-demand services, ensuring clients can access financial services anytime, anywhere.

Bringing accessibility to APIs is a key priority for us. We are committed to making our APIs accessible to all, regardless of their abilities. We are doing this by: 1. **Developing and implementing accessibility guidelines:** We have developed and implemented accessibility guidelines for our APIs, ensuring that they are usable by people with disabilities. 2. **Providing assistive technologies:** We are providing assistive technologies, such as screen readers and text-to-speech software, to help users with disabilities access our APIs. 3.

This move signifies a significant shift in the customer service landscape, with GenAI poised to revolutionize how banks interact with their customers. The CSO Assistant, powered by a large language model (LLM), can understand and respond to customer queries in natural language, offering personalized and efficient service. It can handle a wide range of tasks, including account opening, loan applications, and financial advice.

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